This page is the verified support route for Plvxk bath-pouf, wash-ball, and body-scrubber orders, construction questions, delivery issues, and approved return instructions.
Bath-accessory policy map: Use the support route, check service hours, and verify the operator identity before sending an inquiry.
HOW TO REACH US
Current Support Email: support@plvxk.shopBusiness Phone Number: +1 (571) 576-1997
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Include the order number, SKU, and the named construction point involved. State whether the question concerns mesh, ramie bands, centre binding, fibre loops, silicone ribs, bristle zones, finger ring, hanging cord, integrated loop, color, quantity, or delivery condition. This channel is not a medical, dermatology, hygiene diagnosis, or emergency service, and body or skin photographs should not be sent.
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
OUR IDENTITY
Legal Business Name: 124 S ORLANDO LLCStore Name: Plvxk
Physical Business Address: 1625 Yount Drive, Merritt Island, FL 32952, United States